Email marketing has become a powerful tool for companies looking to establish and maintain an effective relationship with their customers. A globally used mass medium. However, it is not enough to send random emails and expect positive results.
To achieve success and avoid ending up in the spam folder or the endless list of unread messages, it is essential to follow a well-defined strategy and use best practices. In this comprehensive guide, we will explore the fundamental aspects and share practical tips to help you make the most of the benefits of implementing this system.
Section 1: Build a Quality Audience
Within email marketing, it is crucial to be able to generate and identify quality audiences because, being such a massive medium, it is easy to fall into a bad sending reputation and be labeled as spam. This is why we present some key ways to obtain more effective and larger audiences.
1.1. Subscription Forms: Place subscription forms in strategic locations on your website and ensure they are easy to complete.
1.2. Use other digital media to support your strategy: Generate interesting content on your social media or blog, directing traffic to your website and focusing on subscription to obtain exclusive and high-quality material.
1.3. Offer Incentives: Provide an attractive incentive, such as an exclusive discount or downloadable resource, in exchange for visitors subscribing to your mailing list.
1.4. Host Contests: Create contests to reach larger audiences, offering a prize in exchange for their subscription.
1.5. Audience Identification through Data Analytics: Through machine learning tools and data science/analysis, we can identify potential customers and audiences within our universe to generate increased sales.
While here we are obtaining quality leads, it is essential to consider that this is only the first part. It is crucial to be cautious because, when entering with incentives, they may leave very easily if you are not providing value. This is why we now move on to the second phase.
Section 2: Know Your Audience
After acquiring your audience, you have to start getting to know them, understand what content brings them value, what their interests are, and most importantly, what their needs are.
2.1. Audience Segmentation: Your audience consists of multiple groups with different needs. You should divide your subscribers into groups based on their interests and behaviors to send them relevant and personalized content for each of them.
We recommend, for this particular stage, a model called RFM, which allows you to segment your customers based on their Recency (R), Frequency (F), and Monetization (M), forming an audience segmentation focused on data.
Section 3: Effective Email Campaign Creation
Once you have your audiences prepared, it's time to start creating campaigns that will provide value to the customer and make them stay with us. Here are some key features and tips to achieve this:
3.1. Compelling Subject Line: Create persuasive and concise subject lines that encourage email opening. Try to keep them not too long and capable of generating expectations in the customer; this will help increase your open rate.
3.2. Quality Content: Provide valuable and relevant content for your subscribers. Use a conversational tone and avoid excessive use of promotions and direct sales.
3.3. Compatible Design and Format: Use a clean and appealing design that is compatible with mobile devices. Incorporate images, clear calls to action, and relevant links to enhance interaction. Strive for interactive emails rather than relying solely on images to avoid potential SPAM issues.
3.4. Personalization: This is the most crucial part that will make them stay with us. Personalize your lists to send content based on individual interests and preferences. You can start with small actions like using the subscriber's name in the greeting or subject line, but you'll see how it makes a difference.