Reinventing Shopping Mall Experience.

We worked together with the different Parque Arauco teams to permeate new ways of working with people in:

· Strategic project envisioning. We offered guidance in strategic project envisioning, applying Design Thinking to address tenant and customer pain points, aligning initiatives with objectives, and facilitating coordination across teams and senior management.

‍· First corporate project implementation. Additionally, we supported the initial corporate project implementation by evaluating capabilities, aiding daily execution, and emphasizing Agile practices for improving tenant experiences and achieving business results.

‍· Change management. We conducted change management, diagnosing challenges related to organizational changes and Digital Transformation. We executed an internal communication campaign to enhance understanding of Parque Arauco's Digital Transformation, and established a team of Transformation ambassadors to disseminate knowledge and foster enthusiasm.